To whom this may concern,

QMUG/LA has had a relationship w/ the Community Yellow Pages since June 1995.  Since then we have always been listed and have always paid $25.

Last year we didn’t hear from the Community Yellow Pages so we called and renewed our listing over the phone.  No mention of any change or difference in pricing for community organizations was made, nor was any receipt ever sent, so it was a surprise, a very unpleasant one, to see a charge on my bank statement for $60.

Our 1999 listing was just fine, and in renewing it for 2000, we asked that the same information be carried over — our name, phone number, and website address.  When the 2000 edition came out, it listed our name, phone number, website address, and my credit card’s billing address, which is not where QMUG/LA meets.

As important as QMUG/LA believes the idea of a Community Yellow Pages is, after much thought, we are not willing to renew our listing at $60.  The failure to mention a change in pricing, the failure to send a receipt, and the failure to list us correctly from one year to the next are all reasons why.

QMUG/LA is not against paying to be listed — we just paid CyberSocket $20 to be listed in their 2001 Directory — so if the current Community Yellow Pages can honor the previous Community Organization rate of $25, send us a receipt and list us correctly, QMUG/LA will be happy to reconsider and renew.

 

 

 

Sincerely,

Doan Thiel Stafford Co-Chair—QMUG/LA

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www.qmug.org QMUGLA@aol.com

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(323) 222-QMUG  (323) 860-7340 fax